Terms and Conditions

Welcome to Trovescape! These terms and conditions outline the rules and regulations for the use of our website.

1. Introduction

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Trovescape if you do not accept all the terms and conditions stated on this page.

2. Definitions

“Website” refers to Trovescape’s e-commerce platform.
“We,” “Us,” “Our” refers to Trovescape.
“User,” “You” refers to the individual accessing or using the Website.

3. User Registration

To place orders on our Website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities under your account.

4. First-Time Buyer Advance Fee

First-time buyers are required to pay an advance fee of 200 Taka (one time only). This fee is non-refundable and is collected as a measure to ensure the surety of orders. Trovescape reserves the right to implement this policy to prevent fraudulent or non-serious orders.

5. Payment Terms

All payments must be made in the currency specified at the time of purchase.
We accept various forms of payment, including cash on delivery, Bkash etc.
Full payment must be made before the shipment of goods, except for the advance fee mentioned above, which applies to first-time buyers.

6. Order Processing and Shipping

Orders will be processed within [01] business days after payment confirmation.
Shipping times may vary depending on your location. We will provide estimated delivery times at checkout.
Trovescape is not responsible for any delays in shipping caused by third-party carriers.

7. Returns and Refunds

Returns are accepted within [07] days of receiving the product, provided the product is unused, unopened, and in its original packaging.
Refunds will be processed after we have inspected the returned product. The refund amount will be credited to your original method of payment, minus any applicable fees.
The 200 Taka advance fee paid by first-time buyers is non-refundable.

8. Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.
In the event a product is unavailable after an order is placed, we will notify you and offer an alternative or a full refund.

9. Intellectual Property

All content, including images, text, graphics, logos, and software, on this Website is the property of Trovescape and is protected by copyright, trademark, and other intellectual property laws.

10. Limitation of Liability

Trovescape will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or the purchase of any products from the Website.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs your visit to Trovescape, to understand our practices regarding the collection, use, and disclosure of your personal information.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Bangladesh]. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Bangladesh].

13. Amendments to Terms

Trovescape reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Website after any changes signifies your acceptance of the new terms.

14. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Email: support@trovescape.store
Phone: +01516544102 (Whatsapp as well)